Terms of service

Terms of Service

Last updated: July 2026

By accessing or using this website and placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.

Orders
  • By placing an order, you confirm that all information provided is accurate and complete.
  • We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving suspected fraud, unauthorized transactions, pricing errors, or violations of these Terms.
  • All prices displayed on our website are listed in EUR (€) unless otherwise stated.
Products
  • We make every effort to display our products as accurately as possible. However, colours and appearance may vary slightly depending on individual screen settings, lighting conditions, and photography.
  • Product availability is subject to change without prior notice.
  • We reserve the right to discontinue or modify any product at any time.
Payments
  • All payments are processed securely through trusted third-party payment providers.
  • We do not store your complete payment card information.
Shipping & Delivery
  • Delivery times provided on our website are estimates only and are not guaranteed.
  • We are not responsible for delays caused by shipping carriers, customs procedures, force majeure events, or circumstances beyond our reasonable control.
  • Customers are responsible for providing accurate shipping information when placing an order.
Incorrect Address Information
  • We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
  • Additional shipping charges may apply if an order needs to be resent.
Refused or Unclaimed Deliveries
  • If a customer refuses delivery or fails to collect their package, shipping costs are non-refundable.
  • Any additional costs incurred for returning the package or reshipping the order may be deducted from the refund amount or charged separately.
International Orders
  • International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.
  • leplay is not responsible for delays resulting from customs clearance procedures.
Returns & Refunds
  • Returns, exchanges, and refunds are governed by our Return & Refund Policy.
  • Returned items must comply with the conditions stated in our Return & Refund Policy.
Intellectual Property
  • All content displayed on this website, including but not limited to photographs, product designs, graphics, logos, text, and branding elements, is the intellectual property of leplay and may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
Limitation of Liability
  • To the fullest extent permitted by applicable law, leplay shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.
Changes to These Terms
  • We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will become effective immediately upon publication on this website.
Contact

If you have any questions regarding these Terms of Service, please contact us at:

info@leplayofficial.com